Terms of service
Terms & Conditions
Overview
Welcome to Amadapetti (“we,” “us,” “our”). By using this website and/or placing an order, you (“you” or “customer”) agree to be bound by these Terms & Conditions (“Terms”), together with our Privacy Policy, Refund Policy, and any other policies posted on the site.
1. Use of the Website
- You must be at least 18 years old (or legal age in your jurisdiction) to place an order.
- You agree not to use the website for any unlawful or unauthorized purpose.
- You may not transmit any harmful code (viruses, malware) through the site.
2. Account & Registration
- If you create an account, you must provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your account and password.
- You are responsible for all activities that occur under your account.
3. Orders
- When you place an order, it's an offer to buy, which we may accept or reject.
- Order acceptance happens when we dispatch the product(s).
- We reserve the right to limit quantities, modify or discontinue products, or cancel orders for any reason (stock unavailability, error in pricing, etc.).
4. Pricing & Payments
- All prices are as listed on the site. We may change or update prices without notice.
- Payment must be made via the methods available at checkout.
- We do not store full credit card details on our site (depending on your setup), and all payments are processed securely.
5. Shipping & Delivery
- Shipping timelines will be clearly stated on the product page or during checkout.
- We are not responsible for courier delays beyond our control.
- In case of failed delivery (wrong address / customer unavailable), re-shipping charges may apply.
6. Returns, Replacements & Refunds
- Please refer to our Refund Policy for details on the replacement or refund process.
- Any claim for damage must be made within the stipulated time frame (as per policy).
- For replacement due to damage, you need to provide an unboxing video (if applicable) to validate the claim.
7. Product Variations & Accuracy
- Products are handcrafted; there may be slight variations between what is shown on the site and the actual delivered product.
- We try to display colors accurately, but actual colors may vary depending on your device monitor.
8. Intellectual Property
- All content on this site (designs, photos, text) is owned by us or licensed to us.
- You may not reproduce, copy, or exploit any part of the site without our written permission.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising out of your purchase or use of the site.
- Our maximum liability will be limited to the value of your order, to the extent permitted by law.
10. Indemnification
- You agree to indemnify and hold us harmless from any third-party claims, liabilities, damages, or costs (including legal fees) arising from your breach of these Terms.
11. Changes to Terms
- We may modify these Terms at any time.
- Changes will be posted on this page. Your continued use of the site after changes means you accept the new Terms.
12. Governing Law
- These Terms are governed by the laws of India.
- Disputes will be subject to the exclusive jurisdiction of the courts of Kerala.
13. Contact
For any questions about these Terms, reach out to us at amadapetti.india@gmail.com or +91 8592903151.