Terms of service

Terms & Conditions

Overview
Welcome to Amadapetti (“we,” “us,” “our”). By using this website and/or placing an order, you (“you” or “customer”) agree to be bound by these Terms & Conditions (“Terms”), together with our Privacy Policy, Refund Policy, and any other policies posted on the site.

1. Use of the Website

  • You must be at least 18 years old (or legal age in your jurisdiction) to place an order.

  • You agree not to use the website for any unlawful or unauthorized purpose.

  • You may not transmit any harmful code (viruses, malware) through the site.

2. Account & Registration

  • If you create an account, you must provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You are responsible for all activities that occur under your account.

3. Orders

  • When you place an order, it's an offer to buy, which we may accept or reject.

  • Order acceptance happens when we dispatch the product(s).

  • We reserve the right to limit quantities, modify or discontinue products, or cancel orders for any reason (stock unavailability, error in pricing, etc.).

4. Pricing & Payments

  • All prices are as listed on the site. We may change or update prices without notice.

  • Payment must be made via the methods available at checkout.

  • We do not store full credit card details on our site (depending on your setup), and all payments are processed securely.

5. Shipping & Delivery

  • Shipping timelines will be clearly stated on the product page or during checkout.

  • We are not responsible for courier delays beyond our control.

  • In case of failed delivery (wrong address / customer unavailable), re-shipping charges may apply.

6. Returns, Replacements & Refunds

  • Please refer to our Refund Policy for details on the replacement or refund process.

  • Any claim for damage must be made within the stipulated time frame (as per policy).

  • For replacement due to damage, you need to provide an unboxing video (if applicable) to validate the claim.

7. Product Variations & Accuracy

  • Products are handcrafted; there may be slight variations between what is shown on the site and the actual delivered product.

  • We try to display colors accurately, but actual colors may vary depending on your device monitor.

8. Intellectual Property

  • All content on this site (designs, photos, text) is owned by us or licensed to us.

  • You may not reproduce, copy, or exploit any part of the site without our written permission.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising out of your purchase or use of the site.

  • Our maximum liability will be limited to the value of your order, to the extent permitted by law.

10. Indemnification

  • You agree to indemnify and hold us harmless from any third-party claims, liabilities, damages, or costs (including legal fees) arising from your breach of these Terms.

11. Changes to Terms

  • We may modify these Terms at any time.

  • Changes will be posted on this page. Your continued use of the site after changes means you accept the new Terms.

12. Governing Law

  • These Terms are governed by the laws of India.

  • Disputes will be subject to the exclusive jurisdiction of the courts of Kerala.

13. Contact

For any questions about these Terms, reach out to us at amadapetti.india@gmail.com or +91 8592903151.